Privacy Policy

Last updated: August 5, 2026

Thank you for learning with EuroLingo Academy. We respect your privacy and want you to understand how we collect, use, and share data about you. As used in this Privacy Policy, "EuroLingo Academy," "we," "us," and "our" refer to EuroLingo Academy, a company registered in India with its registered office at Bangalore, India.

This Privacy Policy applies when you visit or use the EuroLingo Academy website at https://eurolingo-academy.com/ and related services (the "Services").

By using the Services, you agree to the terms of this Privacy Policy. You may not use the Services if you don't agree with this Privacy Policy.

1. What Data We Get
2. What We Use Your Data For
3. Who We Share Your Data With
4. Security
5. Your Rights
6. Jurisdiction Specific Rules
7. Updates & Contact Info

1. What Data We Get

We collect certain data from you directly, and some data automatically as you use the Services. All data listed below is subject to the following processing activities: collecting, recording, structuring, storing, retrieving, encrypting, combining, erasing, and transmitting.

1.1 Data You Provide to Us

Category of Personal Data	Description	Legal Basis for Processing
Account Data	To create an account, we collect and store your name, email address, password, and account settings. You may optionally provide your phone number for authentication and course-related notifications, and information about your learning goals (e.g., current German level, target level).	Performance of contract; Legitimate interests; Consent
Profile Data	You may choose to add a profile photo, display name, or short bio. Profile Data may be visible to instructors/teaching staff and, where relevant, to other students in group classes or forums.	Performance of contract; Legitimate interests
Learning Data	Courses and modules you've enrolled in or completed; quiz and assignment results; attendance in live classes; completion certificates; messages exchanged with instructors or support staff; submitted homework or writing samples.	Performance of contract; Legitimate interests
Payment Data	If you purchase a course or subscription, we collect your name, billing address, and transaction details as necessary to process your order. Card and banking details are collected and processed directly by our payment processor, Razorpay; we do not store full card numbers or CVV.	Performance of contract; Legal obligation; Legitimate interests
Communications and Support	If you contact us for help or feedback, we collect your message, contact details, and any related account or transaction information needed to resolve your query.	Legitimate interests
Promotions and Surveys	If you take part in a contest, referral program, or survey, we collect the information you submit to participate.	Performance of contract; Legitimate interests; Consent

1.2 Data From Third Parties

If you are a prospective corporate or institutional customer (e.g., a school inquiring about bulk enrollment), we may collect basic business contact information from third party sources or public listings.

2. What We Use Your Data For

We use your data to:

Provide and administer the Services, including enrolling you in courses, issuing certificates, and enabling communication with instructors.
Process payments and maintain transaction records.
Respond to support requests and troubleshoot issues.
Send administrative messages (e.g., enrollment confirmations, schedule changes) sent regardless of marketing preferences.
Send optional marketing communications about new courses or offers, which you can opt out of at any time.
Personalize your learning experience, such as recommending relevant course levels.
Analyze usage trends to improve course content and the Website.
Detect and prevent fraud, abuse, or unauthorized account access.
Comply with legal and tax obligations.

We do not use your personal data to train third party AI models without your explicit consent.

We do not sell your personal data. We share data only as follows:

With Instructors/Teaching Staff: Your name, Learning Data, and relevant profile information are shared with instructors to enable class delivery and feedback. Your email address is not shared with instructors unless necessary for direct course communication.
With Service Providers: Third parties who perform services on our behalf like payment processing (Razorpay), hosting (Vercel), email delivery, analytics, and customer support tools under contractual confidentiality obligations.
For Legal and Safety Reasons: Where required by law, court order, or government request, or to protect the rights, property, or safety of EuroLingo Academy, our users, or the public.
During a Business Transfer: If we undergo a merger, acquisition, or asset sale, your data may be transferred to the successor entity, with notice to you where required.
With Your Consent: For any purpose outside this Policy, only with your explicit permission.
Aggregated/Deidentified Data: We may share data that has been aggregated or deidentified such that it no longer identifies you, for any purpose.

If you click a link to a third party site, that site's own privacy policy governs your data there.

4. Security

We use reasonable technical and organizational measures including encryption in transit (HTTPS/TLS), access controls, and hashed password storage appropriate to the sensitivity of the data involved. No system is 100% secure, and we cannot guarantee absolute protection against unauthorized access. Protecting your account password is your responsibility; contact us immediately at eurolingoacademy26@gmail.com if you suspect unauthorized access.

5. Your Rights

5.1 Your Choices

Marketing emails: Unsubscribe via the link in any promotional email, or update preferences in your account settings. You will still receive essential transactional messages (e.g., payment receipts, schedule changes).

Questions about your data or these choices can be directed to eurolingoacademy26@gmail.com.

5.2 Accessing, Updating, and Deleting Your Data

Update: Log into your account to update your Account or Profile Data at any time.
Delete: Request account deletion by contacting eurolingoacademy26@gmail.com. Some data may be retained after deletion where we have a legal obligation to do so (e.g., financial records).
Access: Request a copy of the personal data we hold about you by emailing eurolingoacademy26@gmail.com or writing to Bangalore, India. We will respond within the timeframe required by applicable law.

5.3 Children's Privacy

Our Services are intended for users aged 18 and older. Learners under 18 may only use the Services with the involvement and consent of a parent or guardian, who must create and manage the account. If we learn that we have collected personal data from a child without appropriate consent, we will take steps to delete it. Parents or guardians with concerns should contact eurolingoacademy26@gmail.com.

6. Jurisdiction Specific Rules

We process personal data of users in India in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and, where applicable, the IT (Reasonable Security Practices and Sensitive Personal Data or Information) Rules, 2011.

As a user in India, you have the right to:

Access a summary of your personal data and how it is processed
Correct or complete inaccurate or incomplete data
Request erasure of data no longer needed for the purpose it was collected
Withdraw consent at any time (without affecting prior lawful processing)
Nominate another individual to exercise these rights on your behalf in the event of death or incapacity
Lodge a grievance with our Grievance Officer, and subsequently with the Data Protection Board of India if unresolved

Grievance Contact:

Email: eurolingoacademy26@gmail.com

Address: Bangalore, India

We will acknowledge grievances within 24 hours and aim to resolve them within 15 days, or as required by applicable rules.

7. Updates & Contact Info

7.1 Modifications to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Website, and will take effect on the date posted unless otherwise stated. Continued use of the Services after a change takes effect constitutes acceptance of the revised Policy.

7.2 Questions

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

EuroLingo Academy